Shipping & Handling

These terms are subject to change at any time. Please visit this page for details during your visit for updates.

SHIPPING INFORMATION:

All orders are processed within 1-2 business days and shipped Monday – Friday (excluding U.S. holidays) via USPS. To keep costs down while making it simple and easy for customers, insurance is not included in Standard or Free Shipping options unless requested for an additional cost.

*Any package(s) that is refused, not acknowledged, considered “unclaimed” by the customer or are otherwise returned due to reasons that DOLĀ | Dreaming of Leonardo, LLC is not at fault for, will NOT be refunded by DOL by any means.

SHIPPING RATES:

USA: $6 flat rate, USPS Standard Mail, 3-7 business days
USA: $12 flat rate, USPS Priority Mail, 1-3 business days
CANADA: $16 flat rate*
INTERNATIONAL: $25 flat rate*

*Customers are responsible for all taxes (including use tax in PA), duties or fees charged for orders.
*Promo codes must be used at time of order and may not be applied once an order has been submitted.

COUPONS & PROMO CODES:

Discount codes must be used at the time of purchase and can not be applied to previous orders. Orders made with promotional codes are FINAL SALE. NO exceptions.

 

INTERNATIONAL ORDERS / CUSTOMS & DUTIES:
Customers are responsible for all import taxes, duty or other customs fees for their order. Shipments may be held by a country’s customs department for a long period of time and items may be restricted due to each country’s policy. Please note that DOL is not responsible for such situations and refunds will NOT be applied. We suggest you contact your local customs department to inquire about such details. Any packages that are refused or not acknowledged by the customer will not be refunded by DOL by any means.